FLEX SUPPORT

On-demand, fully-managed data centre support services. • Any time. Any location.

FlexSupport is a pay-as-you-go, all-inclusive solution to all your IT infrastructure requirements.

From equipment installation and configuration, to secure decommissioning and connectivity management, our highlyskilled engineers are on-hand to provide consistent, high-quality and specialised support that you can rely on.

On-Demand Intelligent Hands

Our multi-skilled engineers and
consultants are on-call 24/7 for task,
skill and project-based data centre
support.

Capacity Management

Get complete visibility of your data
centre environment with regular asset
tracking and connectivity
management.

Comprehensive Discovery

Including full rack, asset and hardware
audits, detailed evaluation of your
technical infrastructure and operational
process review.

Installation & Configuration

Low-risk, high-quality managed
hardware installations, delivered to
your exact requirements.

Connectivity Management

Fully supported and certified cabling
solutions, from design and installation
to maintenance and repairs.

Health Checks

Reduce risk and increase efficiency
with quarterly health checks and
hardware audits.

Server Relocation

Fully-managed and secure relocation
services, meticulously planned and
executed by our world-class team.

Decommissioning

Full hardware removal, hardware
disposal and data destruction. Secure,
low-risk and fully compliant.

Pre-Staging

Off-site build and integration
services for fast, efficient and riskmanaged
equipment installation.

First Time Success Criteria

Our dedicated team reduce risk by meticulously pre-planning every visit. This reduces risk, saves us time, and increases your ROI through forensic attention to detail.

Consistent

Our experienced, multi-skilled data centre team repeat experienced processes and procedures again and again to ensure exceptional results.

Fully Customised Support 

The business world is constantly changing, and so are your technology requirements. With FlexSupport, you pay for the services you need, when you need them.

 

Convenient

Our engineering teams deliver our services at a time that suits your business.

Cost-Efficient

Our business model allows your operational and technical teams to use our skilled and experienced engineering teams on-demand. You only pay for the services you use.

All-inclusive

Comprehensive on-boarding and complete life-cycle support for all hosted equipment.